screensave crashes laptop with cisco receiver open

I usually have to force close the window in order to exit, as there's no way to click on the 'Start' menu. The start menu bar isn't positioned correctly and the mouse position is wrong, meaning the active area is 2-3 inches away from where I click. If I press the Shift-F2 keys, the Citrix desktop switches to windowed mode, allowing me to resize and move the window to just one monitor, but the desktop is messed up and unusable, presumably due to the difference in resolution and/or DPI. However, the remote desktop session always opens in full screen mode and spans across all three monitors, which is NOT what I want. The stand-alone Citrix applications that I run via direct shortcut stay windowed and running only on one monitor, as desired and expected. Our company runs several applications within the Citrix environment, so in addition to my normal desktop applications, there are several programs that I need to run from either a direct Citrix shortcut, or via Citrix remote desktop, which I believe is running Windows 7. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 100% for these two secondary displays. I have read elsewhere that one of the suggestions is to set the resolution of all monitors the same, but I do NOT want to change the native resolution on the Surface Book to match the secondary monitors and replacing those monitors simply isn't an option.

I use a Surface Dock, which is connected to a full-size keyboard and mouse, portal SSD drive and two identical Viewsonic external LCD monitors.īoth monitors are running at a resolution of 1920x1080.

In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 200% for the primary display. I have a Microsoft Surface Book running Windows 10 Pro with a native resolution of 3000x2000. I believe I read somewhere that using multiple monitors with different resolutions is not officially supported by Citrix, but I'm hoping someone has a work-around, as nothing I have found seems to solve my issue and the Citrix Workspace application is mostly useless for me at this point. I've searched through the various support forums here and on other sites and have found that other users have experienced similar problems to mine, but I haven't found anyone with the same exact problem.

Screensave crashes laptop with cisco receiver open